How to Make a Claim
WFI's philosophy and practice has always been to strive for the very best in products and service. We understand that the events surrounding your need to make a claim may be difficult.
We therefore make it simple for you to claim, and you can rely on us to deal with your claims promptly and courteously.
For your convenience, there are two different ways you can lodge a claim on your WFI policy.
Call your Client Service Team
Our friendly Client Service Team will be happy to assist you with your claim. You can contact them on 1300 934 934.
Lodge a claim notification on-line
You can notify us of your need to make a claim by using either our General Claim Notification or Motor Claim Notification. The information you provide will be passed onto your local Area Manager and claims team, and someone will contact you to discuss.
Good people to know
Our service is the cornerstone of our business and we strive for continuous improvement. So, if you have any sort of problem or maybe a suggestion, please tell us straight away so we can do our very best to help.
If you have any reason to complain, we will do everything possible to resolve the matter on your initial contact with us.