About Us > About Us


An Overview

Who We Are

  • An Australian insurer with a long and proud history, dating back to 1919.
  • Based in over 80 locations around Australia, with over 150 local Area Managers.
  • An underwriter that deals directly with clients.
  • Wholly owned by Wesfarmers Limited.

What We Do

  • Offer a wide range of policies and insurance cover for rural, business and private requirements.
  • Offer workers' compensation policy in WA.
  • Operate with the simple philosophy of striving to provide excellence in claims and direct, personal service.
  • Build relationships through face to face service.

Our Vision

To be a great place to work where client satisfaction is a passion.

Our Mission 

To exceed the expectation of our clients and stakeholders using our professional service, brands and distribution networks to provide responsive and innovative solutions. This will ensure sustained growth in earnings and security for future generations.

Our Values

  • Respect - We care for our clients and our colleagues. We recognise that people are individuals and treat everyone with respect and courtesy.
  • Integrity - In all our dealings we strive to be honest, fair, act with integrity and accept accountability for our actions.
  • Community - We care about the environment and communities in which we operate and are committed to sustainability.
  • Innovation - We are committed to challenging our ability to deliver increasing value to our clients and are open to change.
  • Excellence - We strive for excellence in all that we do, have a passion for continuous improvement and act professionally at all times.
  • Spirit - We value and promote involvement, empowerment, a sense of belonging and fun.

Click here to view Our History